Fresh install in server mode does not finish

Kobo On Your Own Server
1

I run a fresh intall but dont finish. I use the following version:

  • Ubuntu 18.04.3 LTS
  • Docker version 18.09.7, build 2d0083d
  • docker-compose version 1.17.1
  • KoBoInstall Version: 3.2.1 (build f63357d)

I added the domain in the file /etc/hosts

╔═══════════════════════════════════════════════════════════════╗
║ Welcome to KoBoInstall!                                       ║
║                                                               ║
║ You are going to be asked some questions that will            ║
║ determine how to build the configuration of `KoBoToolBox`.    ║
║                                                               ║
║ Some questions already have default values (within brackets). ║
║ Just press `enter` to accept the default value or enter `-`   ║
║ to remove previously entered value.                           ║
║ Otherwise choose between choices or type your answer.         ║
╚═══════════════════════════════════════════════════════════════╝
Where do you want to install?
[/.work/0014_EngineForms/forms-rt/kobo-docker]:
Please confirm path [/.work/0014_EngineForms/forms-rt/kobo-docker]
        1) Yes
        2) No
[1]: 1
Do you want to see advanced options?
        1) Yes
        2) No
[2]: 2
What kind of installation do you need?
        1) On your workstation
        2) On a server
[2]: 2
Public domain name [kobo.local]: ubpdbusquedadesaparecidos.co
KPI sub domain [kf]: formularios.tst
KoBoCat sub domain [kc]: formularioskc.tst
Enketo Express sub domain name [ee]: formulariosee.tst
Do you want to use HTTPS?
        1) Yes
        2) No
[1]: 1
╔════════════════════════════════════════════════════════════════════╗
║ Please note that certificates must be installed on a reverse-proxy ║
║ or a load balancer.                                                ║
║ KoBoInstall can install one, if needed.                            ║
╚════════════════════════════════════════════════════════════════════╝
Auto-install HTTPS certificates with Let's Encrypt?
        1) Yes
        2) No - Use my own reverse-proxy/load-balancer
[1]: 2
Internal port used by reverse proxy is 8080.
SMTP server: smtp.gmail.com
SMTP port [25]: 587
SMTP user: xxxxx@gmail.com
SMTP password: XXXXXXXX
Use TLS?
        1) True
        2) False
[1]: 1
From email address [support@ubpdbusquedadesaparecidos.co]: libarrab@ubpdbusquedadesaparecidos.co
Super user's username [super_admin]:
Super user's password [W$~HEqV7Sk0[]: XXXXXXX
Do you want to activate backups?
        1) Yes
        2) No
[2]: 2
Cloning into '/.work/0014_EngineForms/forms-rt/kobo-docker'...
remote: Enumerating objects: 34, done.
remote: Counting objects: 100% (34/34), done.
remote: Compressing objects: 100% (25/25), done.
remote: Total 3907 (delta 15), reused 21 (delta 9), pack-reused 3873
Receiving objects: 100% (3907/3907), 2.28 MiB | 1.12 MiB/s, done.
Resolving deltas: 100% (2458/2458), done.
Note: checking out '2.020.40c'.

You are in 'detached HEAD' state. You can look around, make experimental
changes and commit them, and you can discard any commits you make in this
state without impacting any branches by performing another checkout.

If you want to create a new branch to retain commits you create, you may
do so (now or later) by using -b with the checkout command again. Example:

  git checkout -b <new-branch-name>

HEAD is now at dcd7f75 Upgrade KoBoCAT to 2.020.40c
From https://github.com/kobotoolbox/kobo-docker
 * tag               2.020.40c  -> FETCH_HEAD
Removing network kobomaintenance_kobo-maintenance-network
WARNING: Network kobomaintenance_kobo-maintenance-network not found.
Network kobobe_kobo-be-network is external, skipping
Removing network kobofe_kobo-fe-network
WARNING: Network kobofe_kobo-fe-network not found.
Removing network kobobe_kobo-be-network
WARNING: Network kobobe_kobo-be-network not found.
Launching environment
Creating network "kobobe_kobo-be-network" with driver "bridge"
Creating kobobe_redis_cache_1 ...
Creating kobobe_redis_main_1 ...
Creating kobobe_mongo_1 ...
Creating kobobe_postgres_1 ...
Creating kobobe_redis_cache_1
Creating kobobe_redis_main_1
Creating kobobe_mongo_1
Creating kobobe_mongo_1 ... done
Waiting for PostgreSQL database to be up & running...
Creating network "kobofe_kobo-fe-network" with driver "bridge"
Pulling kpi (kobotoolbox/kpi:2.020.30-hotfix-2450)...
The PostgreSQL database is running!
Pulling kobocat (kobotoolbox/kobocat:2.020.40c)...
Pulling enketo_express (kobotoolbox/enketo-express-extra-widgets:2.3.10)...
Creating kobofe_nginx_1 ...
Creating kobofe_enketo_express_1 ...
Creating kobofe_kobocat_1 ...
Creating kobofe_kpi_1 ...
Creating kobofe_enketo_express_1
Creating kobofe_kpi_1
Creating kobofe_nginx_1
Creating kobofe_kobocat_1 ... done
Waiting for environment to be ready. It can take a few minutes.
............................................................
`KoBoToolbox` has not started yet. This is can be normal with low CPU/RAM computers.

Wait for another 600 seconds?
        1) Yes
        2) No

Add logs:

2

Hello, did you manage to solve this problem?
I having something like that

3

Hi, i have not resolve this problem. However, i abort the installation process when appear the message “Wait for another 600 seconds?” and the platform work correctly.

A advice is use only one level in the domain. So, formulario.tst generate error, while formulariotst dont generate error.

1 Like