Generic Exception Error (500)

Im getting a generic exception error when sending finalized form in my KoboCollect only this morning maybe after the update you made.

However, when i check the kobo server it was reflected in the server. Im using a humanitarian response account.

Hoping for your response. Thank you

Hi @DoMin0it,

Welcome to the community! Would you mind checking them again. The issue should be solved by now. Could you kindly please confirm.

Have a great day!


Thank you so much i can now send the forms. still waiting for other surveyors if they have the same problem.thank you