Description of the bug or a feature; you can also add one of the labels: bug, enhancement, ideas or question
Steps to Reproduce
… now, two URLs have been configured in Tablet android KOBO App, every URL is necessary to for different activity, so our colleagues for accessing protection monitoring form has to switch to USERNAME-A and then proceeding other activity has to switch back to previous URL, now they shared us an error as : “Generic exception: Error: Form is not active”, I hope switching one url to another does not cause such problem
Expected behavior
What you expected to happen
Actual behavior
System raises an error and does not allow to process and raises such error: “Generic exception: Error: Form is not active”, What actually happened, you can add screenshots if applicable
Welcome to the community, @AliShefaie! Could you share with the community a screenshot from the Settings>Server? We may need the screenshots from both URL configurations are you have configured two accounts. Maybe this should help us troubleshoot your issue.
There is no option for personnel message here & if I shared the screen it is visible for everyone, I would be really thankful if you give more instructions , Thank you
@AliShefaie, I checked both the user account you shared with me but did not find the project name Surkhroad (sultan poor)HH in any of them. Seems like it’s either a wrong username you have provided, or you should have deleted the project name already. Could you confirm if this project is still deployed on the server?