Hello everyone,
I would be grateful if someone can help and advice on what should I do.
I successfully created and deployed a survey, and used the provided link to collect data, the submitted responses are not uploading to the Kobo Toolbox dashboard. This means the collected data is not being reflected in the data section.
I’m receiving the following error message: Not allowed to post data to this data server. Contact the survey administrator please. (403)
Hello everyone,
I would be grateful if someone can help and advice on what should I do.
I successfully created and deployed a survey, and used the provided link to collect data, the submitted responses are not uploading to the Kobo Toolbox dashboard. This means the collected data is not being reflected in the data section.
I’m receiving the following error message: Not allowed to post data to this data server. Contact the survey administrator please. (403)
Welcome to the community, @Hager.AKL! Are you the admin owner of the project or is it someone else?
If you are not the admin owner, then maybe reach out to the admin owner to check out the submission permissions.
Hello @Kal_Lam, thank you so much for your response. I’m the admin. Can you please tell me more details on what to check in the submission permissions.
@Hager.AKL, if you are the admin, have you checked this Allow submissions to this form without a username and password from under the FORM tab as shown in the image below?
Checking this should solve your issue.
