How can I solve this problem?

Hello Dear All in the Community.
How can I solve this problem?
I’m trying to export data from kobotoolbox that is falling saying ''Row 0 o Column 16384 is out of Worksheet bounds. But I already can preview my data on the platform but the exportation is failing. Can someone help me fix the issue. I only have 200 records approximately.


@koboevrard, could you kindly share a screenshot, please? Maybe a screenshot should be helpful to understand your issue pictorially.

This is the screenshot.


Hello Dear @Kal_Lam do I have any chance to solve this problem? We need the data urgently.

@koboevrard, could you also let us know the server you are using? This should help us troubleshoot your issue.

@koboevrard, are you still stuck with this issue?

It’s ok now. I’ve downloaded the data separately!

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@koboevrard, :clap: :heart: :partying_face: