How can I solve this problem?

User Support Data Management
1

Hello Dear All in the Community.
How can I solve this problem?
I’m trying to export data from kobotoolbox that is falling saying ''Row 0 o Column 16384 is out of Worksheet bounds. But I already can preview my data on the platform but the exportation is failing. Can someone help me fix the issue. I only have 200 records approximately.

Thanks.

2

@koboevrard, could you kindly share a screenshot, please? Maybe a screenshot should be helpful to understand your issue pictorially.

3

This is the screenshot.

Thanks

Capture.PNG
Capture.PNG1448×855 68.2 KB

4

Hello Dear @Kal_Lam do I have any chance to solve this problem? We need the data urgently.

5

@koboevrard, could you also let us know the server you are using? This should help us troubleshoot your issue.

6

https://kf.kobotoolbox.org/