Hi,
on a standalone KoBo we are facing the following issue: The project has X submissions (As shown in Total: X on Summary page), but the Data tab says “you have no data”.
Investigating, when one enters a new submission, that new submission will be shown on Data tab, - only that one which can then be viewed in charts, downloaded etc. All the data from previous period (seems like from longer ago than 30 days) are unaccessible, albeit the indication in Summary page that they are really there.
How can we get all of our data to be shown?
Thank you,