Hi - We have deployed a form and are receiving responses, but we’ve heard from several people that they weren’t sure their submissions were successful because the form reset to its original blank status after clicking “Submit.” Our respondents are in an area with limited, intermittent connection to internet, so their concerns are understandable. We have confirmed that we are receiving submissions successfully, but we want our respondents to feel confident as well. Is there a way we can add a submission confirmation to our form that respondents will see after clicking Submit?
Welcome to the community, @bfeathers! Could you also let us know whether your team is using the webform or the Collect Android App to submit responses to the server?
Thank you! We are using the webform.
Hi @bfeathers,
What kind of confirmation you are looking for? Refer them a page? Send an SMS message? an email?
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Preferably a referral to a page that say “Thank you for your submission” something similar - just a short message so they know their responses have been submitted. As of now, they click “Submit” and the browser refreshes to the blank form, which is confusing to respondents.
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Hi @bfeathers,
This previous topic might be helpful for you
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