Could you also let us know the tentative date on when your project got lost. Also please let us know the total number of submissions your project had.
today about 5 hours ago … Total submissions: 205
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now I lost 1 more project, same as earlier. I responded to the form, an error message appeared … and my project was lost.
Is it possible that I can get these projects back?
Hi @akoh,
Do you mean you are not able to view the custom report or do you mean you lost the data? Looking at your issue i see that you have a custom report issue.
I lost 2 projects and the data
I want to create a new project by uploading Xlsform, but I can’t. A message appears as in the image below
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We will reach you back soon.
Thanks Kal_Lam.
The message that appears when I replace 2 missing projects
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@Kal_Lam i also got same error wile updating project iied02f and after refreshing and going back to dashboard project was missing
Noted! Thank you @anishisdrr! Have reported your case to our developers. Will get back to you once the issue is solved or we require any additional information for troubleshooting.
I had the same issue - I lost one major project that was shared for testing. But found it missing. I received the same response as @akoh. Now I had uploaded it again. Hope I have not lost any data.
Noted @fsimon23! This issue has already been reported with our developers. Will get back to you once the issue is solved.
I had the same problem twice…I uploaded a new version of the form from an xls file (that I tested before on https://getodk.org/xlsform/ and worked perfectly). I got the error message and then the project disappeared from my account… I am quiete worried o_O
Similar problem and error messages. New form (before deployment, fortunately). Even after refresh and login-out and in again project is lost.
Related to the new Release? Release Notes - version 2.021.03
Shall we stop working on projects until your reply?
Welcome to the community @chiaramarioni1! Kindly please be informed that the issue has already been informed to our developers. Will reach you back when the same is resolved.
Same problem. I have lost a lot information after to make some changes in two forms. What can i do to recover that information?
@wroos, maybe it would be safe to temporarily halt your data collection. Will get back to you once the issue is resolved.
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Welcome to the community @sebasortega_1995! Kindly please be informed that the issue has already been informed to our developers. Will reach you back when the same is resolved.
