I am not getting a blank form on my kobocollect mobile app

[eduleader]

Hello KoboToolbox community while collecting data from the mobile, i am not getting a blank form option please help

[wroos]

Welcome @eduleade,
- Are you the owner of the form?
- Who defined the ODK app configuration for your device?
If one of both is not you, better contact first your administrator, please.

[Kal_Lam]

@eduleader, this post discussed previously should help you solve your issue:

Not able to get blank forms to the app

@panirbms21, the first thing you will need to do is configure the Collect Android App as outlined in this support article: The second thing you will need to check is to see if the enumerators have at least logged into their KoboToolbox account once. Failing to login to the account at least once should also cause such issues.