I can not access to the form of health for enter to Honduras

I have to travel today to Honduras and when I going to do the health form it says there is an error and I have to contact you and this is not allow me to do it, and the travel is today. It allowed me to do the prechecking 24 hours before, ando know nothing

Welcome to the community, @Leslibeth! Would you also mind sharing with us a screenshot of the issue you are facing? Maybe that should help the community to better understand your issue.