I Cannot Delete nor Archive Deployed Form

User Support Data Management
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1

I get this error message when I try deleting the form.

{“detail”:“HTTPConnectionPool(host=‘kc.kobotoolbox.internal’, port=80): Max retries exceeded with url: /api/v1/forms/1341408 (Caused by NewConnectionError(‘: Failed to establish a new connection: [Errno -2] Name or service not known’))”}

2

Welcome to the community, @heartfailureproject! Are you still facing the issue? If yes, could you try it out on a different browser to see how it behaves?

3

Hello,
Thank you for the support but I still get these errors even with another browser.
Kind Regards

4

@heartfailureproject, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

5

Username - xxxxxxx
Project - HEART FAILURE REGISTRY - DELETE THIS
Server - kc.kobotoolbox.org

7

@heartfailureproject, did you mean you wanted to delete this project?

Image 1
Image 11507×356 19.2 KB

Kindly please confirm so that we can help you delete it and see what’s wrong there.

8

Yes delete that project

9

Yes,
Kindly delete that.

11

Hello,
I’m still waiting for you to delete it after confirmation.
Thank you

12

@heartfailureproject, thank you for the follow-up! We will let you know once we delete the project form our end.

13

Hi @heartfailureproject, I’m very sorry for the slow resolution here! Your project has been deleted :slight_smile:

1 Like
14

Thank you @Josh

2 Likes