I am trying to download data from the KoboToolbox Server but the server is stuck in the Processing mode. I have tried to wait it out, log in and out, use different browsers but no success!
Can someone help me? I need this dataset urgently so the analysis team can begin work.
Thank you.
-Bob
Hi @john.bob and welcome to the community!
Seems like the problem is on the server side and it is being investigated by the core team.
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Kal_Lam
September 8, 2022, 3:56pm
3
@john.bob , we will update you when this issue is resolved. FYR:
Hello, everyone, and thank you for your patience. My colleague @nolive and I have been working (and continue to work) this morning to resolve the issue on kf.kobotoolbox.org that has been preventing most imports and exports from completing successfully. This has also delayed the POSTing of most submissions to external REST Services servers.
A brief explanation: requests made by a browser need to return in a relatively short amount of time, but not all tasks can complete that quickly. Some examp…
Kal_Lam
September 9, 2022, 1:57am
4
@john.bob , this issue has now been resolved.
1 Like