I have issue with image appearance after uploading, could you urgent help

syhavong · March 30, 2023, 3:00pm

Kal_Lam · March 31, 2023, 2:20am

Welcome to the community, @syhavong! Could you check the following to see if you have missed anything here:

Check the names of the images/media in the XLSForm
See if the images/media is there on the server (you have uploaded them to the server)
Have you redeployed after making corrections/updating the form, or even uploading the images/media to the server?

One of these should solve your issue.

syhavong · March 31, 2023, 2:25am

Thank for your prompt get back, i did all the checklist and it still remained the same issue

Kal_Lam · March 31, 2023, 2:55am

@syhavong, did you also have a chance to go through this support article?

syhavong · March 31, 2023, 3:35am

Ya! finally i can can the issues, i found that matching the name of images and XLSForm is case sensitive “exactly the spelling need”. Thanks

Kal_Lam · April 2, 2023, 1:49am

@syhavong, thank you for confirming and updating the community!