I have the same issue of data missing on the server

I have the same issue

Welcome to the community, @herman3! Are you still experiencing the issue? It should be resolved now, as we’ve already implemented a fix. However, please feel free to reach out if you’re still encountering any problems — we’re here to help!

The data submitted during the time the issue occurred has not yet been fully recovered. A total of 358 submissions were made on April 24, 2025, but when I export the data from Kobo, only 239 are shown. This means that 119 submitted entries are still missing from the exported data.

Additionally, the project homepage indicates a total of 3,287 submissions, but the exported file only contains 3,142. This suggests that some data submitted yesterday is also missing in the export from Kobo.

I am having similar issues.


We are still not able to see 119 data submitted on 24th April with enumerators. @Kal_Lam

Hi @herman3, @kiros_meles,

Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.

Feel free to reach out again if the issue persists.

Thank you very much, yes it is solved!

Gebrekiros Gebremichael Meles
Assistant Professor,
Research and Publication Officer,
College of Health Sciences,
Mekelle University
Mobile: +251914564506

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Thanks the issue has been solved.

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