I have the same issue with the export (taking time)


I have the same issue with the export

@interviewaurvey, this could be something different than what has been reported in our other post (server issue). Let’s see if the other issue solves this too …

it does not export to any of my projects

@interviewaurvey, which server are you on? What is the total number of submissions for the project you are trying to make an export?

532 submissions
Non humanitarian server

OK, let’s wait until we fix the other issue. We could then look at this issue, too if it’s not related to the other one (server issue).

just exported. I hope it’s ok. Thank you very much

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Thank you for confirming @interviewaurvey! :clap: :heart: :partying_face:

Hello,

I hope this message finds you well. I’m experiencing difficulties downloading a dataset with just 30 submissions from my Kobo account. The exports seem to be taking an unusually long time to process, and I’m wondering if there’s something I might be missing.

Could you please assist me in resolving this issue? Your help would be greatly appreciated.

Thank you!