I have the same proplem (data download) with my both account "the private account and the company account

[halzorqah]

I have the same proplem with my both account "the private account and the company account ?? why is that

[halzorqah]

How did they sole this problem to you?? I have the same problem

[Kal_Lam]

Welcome to the community, @halzorqah! Are you still facing the issue? If yes, please let us know the server you are using/ That should help us troubleshoot your issue.

[halzorqah]

Thanks, It has been solved,

[Kal_Lam]

Thank you for confirming, @halzorqah!