Images not Showing in Submission View

Hi all.

I hope someone can help or shed some light on the issue I’m facing.

When I load a record, it shows as the image cannot be located and yet when I access the data via the API the link and image is there. These Images are in a Repeat group.

What could be causing this issue I’m running the latest version available on github.

I tried testing on the free online version and I get the same issue.

Welcome to the community, @DerickS! It seems like you are on a private KoboToolbox server. You may need to reach out to your sysadmin team for support to retrieve and check your images.

Good Morning @Kal_Lam

Yes this is a private server I went through all the docker logs and I do not see any issues, What is strange is when I fill in the same form on Global server kf.kobotoolbox.org it produces the same results.