Inquiry Regarding Data Loss After New Update

[Kal_Lam]

@Nour, if the data is still stored in some of the folders in the app, then you could extract your data by following the instructions as outlined in this post discussed previously:

How to retrieve data from KoBoCollect using ODK Briefcase?

Hi @sarahthomi, You could retrieve data from KoBoCollect using ODK Briefcase as follows: Download the latest version of ODK Briefcase: Download the latest version of ODK Briefcase from here. Configure the settings of ODK Briefcase: Double click the ODK Briefcase that you downloaded. You should be able to see a dialogue box as shown in the image below: [image] Press OK. You will be directed to ODK Briefcase application as shown in the image below: [image] Configure the Storage Location …