I’m trying to download an encrypted form from humanitarianresponse.info using ODK briefcase. Other, non-encrypted forms are downloading properly, but when I try to get the encrypted form I get this error message:
Submission not retrieved: org.opendatakit.briefcase.util.ServerFetcher$SubmissionDownloadException: Fetch of a submission failed. Detailed error: INTERNAL SERVER ERROR (500) while accessing: https://kc.humanitarianresponse.info/lmh_rmel/view/downloadSubmission?formId=aYUb6osNQkDVsmqcpVzk5c%5B%40version%3DvyBmy5CEezkKt2b6tnFQes+and+%40uiVersion%3Dnull%5D%2Fdata%5B%40key%3Duuid%3A50833497-f4b9-4f6a-8c22-f131e02065f8%5D Please verify that the URL, your user credentials and your permissions are all correct.
This survey data is of critical importance to us, any help on this would be really appreciated. Thanks