@baana2005, @tomisin, could you kindly share a screenshot of your project name so that I would be able to check it at my end?
Dear Kal,
I did what @tomisin said by unchecking the download all version from the advance settings option. and I was able to download, Thank you @tomisin
I’m also getting the Web.Contents failed to get contents from ‘https://eu.kobotoolbox.org/assets/aEgHKW9Xs6vH2sThaGVUuB/submissions/?format=json’ (502): Bad Gateway
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Dear @Kal_Lam ,
See the screenshot below with the project name and username-‘nmep’.
@baana2005 I’m glad to see that the solution worked for you.
What is pending now is to access the data through the API either as CSV and JSON. It keeps returning the “Bad Gateway” error.
Thank you.
Regards,
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Dear Kal,
We will really appreciate if you can fix this issue of “Bad Gateway” error. immediately because is seriously interrupting my work,
Username: xxxx
Project name: Harmonized Protection Monitoring Tool Household Assessment (HHA)
Server: https://eu.kobotoolbox.org/
Thank you.
@baana2005, could you kindly share the steps to download your data through the API? Maybe I could check it at my end to see if there is anything breaking.
Dear Kal,
Kindly find the steps below,
Kobo to Power BI via API
URL: https://eu.kobotoolbox.org/assets/aEgHKW9Xs6vH2sThaGVUuB/submissions/?format=json
Authorization: Token xxxxxxxxxxxxx
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So you are trying to link your KoboToolbox data to Power BI?
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Dear Kal,
you ask for the steps i’m following that’s why I posted the previous, actually I have connected and when refreshing or made adjustment in Powe query then I get below message,
Web.Contents failed to get contents from ‘https://eu.kobotoolbox.org/assets/aEgHKW9Xs6vH2sThaGVUuB/submissions/?format=json’ (502): Bad Gateway,
Thank you.
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Dear Kal,
Up to now you didn’t help us rectify the issue or (502): Bad Gateway which I and @tomisin complained several time, below is my forms information,
Web.Contents failed to get contents from ‘https://eu.kobotoolbox.org/assets/aEgHKW9Xs6vH2sThaGVUuB/submissions/?format=json’
Dear @Kal_Lam ,
This issue of bad gateway response when trying to access the data still persists and it is affecting the smooth running of the project I am on. Kindly assist.
Kind regards
Dear @tomisin ,
Kindly follow this steps to refresh your data which is what I have been doing and it’s working for me,
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