Issue with data download - only selected columns from the first group are downloaded

[amgpbf]

Hi all,

I have encountered an issue when downloading data from some of my forms. The form is organized in 4 groups.

I have tried to download only the key columns from the different groups, but when I open the XLS file I can only view the columns I selected from the first group.

However, if I do not apply any filters to the download and I simply download all columns, all groups and columns appear in the XLS file.

What could be the source of this issue?

Thank you in advance

[Kal_Lam]

@amgpbf, could you kindly share with us a screenshot of what you are currently experiencing and also share another screenshot of what you expect to download?

[lusy26demco]

Hello,

Thanks for share your knowledge!

Best Regard,
Lusy
dgme paystub

[amgpbf]

This is what I can currently see, when selecting the relevant columns:

This is what I expect to see, when selecting the relevant columns:

I can only get the additional columns, when I remove all settings from the download