Issue with Downloading Form from KoBoToolbox Collect

User Support Data Collection
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1

Hello,

I am currently using the server at https://eu.kobotoolbox.org, but I’m encountering an issue while attempting to download a form. The error message I’m receiving is: ‘Collect cannot reach the server at https://eu.kobotoolbox.org.’ Can you please assist with resolving this issue?

2

I am currently using the server at https://eu.kobotoolbox.org, but I’m encountering an issue while attempting to download a form. The error message I’m receiving is: ‘Collect cannot reach the server at https://eu.kobotoolbox.org.’ Can you please assist with resolving this issue?

3

Welcome to the community, @mmalata! This post discussed previously should help you solve your issue:

4

Thank you very much. I managed to download the form.

1 Like
5

@mmalata, :clap: :heart: :partying_face: