Issue with Number Formatting in Data Export

User Support Data Management
1

Hi everyone,

We’re encountering an issue with the format of numbers in our select choices and would appreciate any advice or solutions. Here’s the situation:

  1. Upload Format: In our uploaded file, the numbers for select choices are formatted as 0_7_0, 0_7_1, 0_7_2, 0_7_3, 0_7_4, etc.
  2. Download Format: When we download the file in XML values and headers, the numbers are reformatted to 70, 71, 72, 73, 74, etc.

This change in format is causing issues with our code, which is designed to read the original 0_7_x format.

Has anyone else faced this issue? Is there a way to maintain the original 0_7_x format when downloading the XML? Any insights or workarounds would be greatly appreciated.

Thanks in advance for your help!

2

Welcome to the community, @leonarda! Maybe you can check this option Store date and number responses as text when downloading your data as outlined in this support article Exporting and Downloading Your Data.