Dear All,
I am encountering a problem that when I upload external file for pull data function, it says : * External instance “data” is empty? Any help
Hi @nmimr, can you please share the following with me in a private message so that I can take a look:
- username
- project title
- server (HHI/OCHA)
@nmimr, there is a server upgrade underway, so it could be related. Let’s see if it’s still an issue later today 
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@nmimr, feel free to reach us back if the issue still persists.
Yes the issue persists:
Failed to load data from /media/get/https/kf.kobotoolbox.org/api/v2/assets/a5mWuKUbdShcmdg5F3RwsA/files/afvCxaqyX6wWcGzvEB9UUUc/content/
@nmimr. could you kindly share with me the information through a private message:
- Username
- Project name
- Server (OCHA/HHI)
@nmimr, the issue seems to be with your csv file. When looking at your csv file closely I did not find the header for the same:
but this work on other earlier version. So what will be the specify solution so I can fix and try.
A sample of a CSV header would be somewhat like this (which is something that is missing in your CSV file):
Thanks and that is exactly what I have. it is a kish grid table. the columns are random numbers of 1 to 9. thus random_number= int(9*random())+1
So if you select hh1 and random number is 1 then it is 1
@nmimr, maybe you can learn more on pulldata through our support article Pull Data Functionality in KoBoToolbox.
It works now. @Josh was spot on that it was a server issue.
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