Issues in pull data files

User Support Data Collection
1

After the recent update of KoboToolbox, I am consistently getting an error in the pull data feature. I have two forms of two different projects both of which have a different CSV file in their media. After every few days, the survey doesn’t show the pulled information after entering the unique id. I then have to remove the CSV file from the media, upload it again and redeploy the survey.

Please take a look into what is causing this issue.

Thank you.

2

Hi @mahrukhkhan,

Would you mind going through the discussion that has been discussed earlier. I just checked it and it should work fine. (Please note: you could slightly change it according to your need)

Additionally, you could also have a look over to the support article attached here:
Pull Data () functionality in KoboToolBox

GOOD DAY!