Issues with downloading forms on kobotoolbox mobile

I am having issues downloading form on mobile even after deploying form successfully on web. I can’t download to form on mobile

Please make sure you have correctly entered all your account details in the KoboCollect project settings. You can find this information in your project’s Form settings (the specific server URL will depend on what Kobo server you are on).

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@idmibok360hsdc, in case you have missed this article before:

It should help you configure your Collect Android App.

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mobile can’t download form ? via this url in django right ?
DJANGO_DEBUG=False
TEMPLATE_DEBUG=False
USE_X_FORWARDED_HOST=False

CELERY_BROKER_URL=redis://:kobo@redis-main.domain.name:6379/1
CELERY_AUTOSCALE_MIN=2
CELERY_AUTOSCALE_MAX=6

DJANGO_SECRET_KEY=changeme!!
DJANGO_SESSION_COOKIE_AGE=604800
DJANGO_ALLOWED_HOSTS=.domain.name .domain.internal

SESSION_COOKIE_DOMAIN=“.domain.name”

Comma separated domains

SERVICE_ACCOUNT_WHITELISTED_HOSTS=kf.kobo.internal

See “api key” here: enketo-express/config at master · kobotoolbox/enketo-express · GitHub>

ENKETO_API_KEY=changeme!!

The initial superuser’s username.

KOBO_SUPERUSER_USERNAME=super_admin

The initial superuser’s password.

KOBO_SUPERUSER_PASSWORD=changeme!!

The e-mail address where your users can contact you.

KOBO_SUPPORT_EMAIL=support@domain.name

KOBOFORM_URL=https://kf.domain.name
KOBOFORM_INTERNAL_URL=http://kf.kobo.internal # Always use HTTP internally.
ENKETO_URL=https://ee.domain.name
ENKETO_INTERNAL_URL=http://ee.kobo.internal # Always use HTTP internally.
KOBOCAT_URL=https://kc.domain.name
KOBOCAT_INTERNAL_URL=http://kc.kobo.internal # Always use HTTP internally.