Issues with downloading forms on kobotoolbox mobile

[idmibok360hsdc]

I am having issues downloading form on mobile even after deploying form successfully on web. I can’t download to form on mobile

[Xiphware]

Please make sure you have correctly entered all your account details in the KoboCollect project settings. You can find this information in your project’s Form settings (the specific server URL will depend on what Kobo server you are on).

[Kal_Lam]

@idmibok360hsdc, in case you have missed this article before:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)

It should help you configure your Collect Android App.