Issues with Downloading XLS Form and Editing Question Types on KoBo

Hello everyone,
I would like help downloading a form in xls format on kobo.
I have used two browsers after clearing the cache and trying again, but nothing happens when I click on the link to download.
Or if that’s not possible, I’d just like to change a single-choice question to multiple choice directly on KOBO.

Welcome to the community, @innovationmanager! Did you mean you wish to download your form as XLSForm? Did I get you correctly? Feel free to correct if I understood you differently.

Yes that is correct, Thank You.