Issues with viewing custom report

User Support Data Management
1

Salut Kal_Lam,

J’ai le même problème. J’ai changé la langue du navigateur en anglais mais ça n’a pas marché jusqu’à présent.

Je me demande que faire pour voir les rapports.

Mede m’aider

2

Welcome to the community, @maladho90! Would you mind sharing with me the following through a private message:

  • Username
  • Project name
  • Server
3

Merci @Kal_Lam,

  • Username: xxxxxxx
  • Projects names :
    1. Enquête Satisfaction - Formation Outils de Collaboration GoogleDrive
    2. Etudiez Informatique et Anglais à distance avec votre Téléphone ou votre Ordinateur !
  • Server : https://kf.kobotoolbox.org/

Thanks

5

@maladho90, kindly please be informed that this is a bug that has been recorded in GitHub, which you could follow it here:

KoBoToolbox should solve this issue in its next release. As a temporary fix, I have reset the same for you (i.e. the custom report page is now viewable again). This time, if you wish to play around with the custom report, kindly please note the followings:

  • First, change your browser language to English.
  • Then you could work with graphs and bars without any issue.

I will let you know when we have a permanent fix for this issue.

6

Thank you very much !

1 Like
7

Hi @maladho90,

Kindly please be informed that we have a recent release of the KoBoToolbox, which should fix this issue permanently. For details, please feel free to go through the release notes:

8

Merci pour l’information

1 Like