Kobo form can't be opened by Microsoft Edge

User Support Data Collection
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1

Hi Kobo experts,

I can’t open my Kobo form by using Microsoft Edge browser.
The message:
This form does not exist or you no longer have access to it. Please check the URL for any missing characters.

If the form existed previously, it may have been archived, disabled or deleted. If this is unexpected, please contact the person who asked you to fill the form.

(Attempted to access form with ID: aisA6ScHzNX6gmQi7LekAG)

Capture
Capture985×705 45 KB

I can open using phone and Google Chrome instead. Please advise me on this . Thanks

2

Welcome back to the community, @Chasy! Kindly please be informed that you will need to upgrade your browser to its latest version for the app to perform as expected. Outdated browsers could have form-loading issues.