Dear KoBoToolbox community,
I’m reaching for help setting up my own installation of KoboToolbox, which I currently experiement nothing but frustration with. My configuration is as follow:
- Jelastic VM (VPS with Ubuntu 18.04 LTS)
- 4 Gb of RAM
- 12.8 GHz of dedicated CPU
kobo-installscript in its most recent version yet (commit
I am following this tutorial for setting up my environment yet I cannot achieve a proper installation. After about 10 clean installs (uninstalling using this tutorial and starting all over) I still get to the same point where the process keeps on looping on the same operations. I checked the performances of my server and nothing unusual happens, It still is doing fine with enough RAM and CPU availability.
The installation process asks for 600 more seconds and then asks to reboot only the frontend instances, but it changes nothing to the final output. I never get to see the “Ready” message.
I also tried installing using a dedicated “kobo” user with docker rights and in its home directory, but since I was not getting the results I was looking for, I felt back on an install in the /opt directory using the root user… which lead me to the same conclusion.
Any clue on what’s happening would be a bliss. Thanks in advance!
P.-S: I checked the firewall rules and here’s my configuration, should it matter (all ports have been set to open for anyone, which I aim to fix once I get KoBoToolbox to work, of course):