Hello,
we’re having some issues with form data uploads. We started a new project 2 days ago and since the end of the first day of work we are getting error messages back when trying to upload finalized forms to the server.
Hello,
we’re having some issues with form data uploads. We started a new project 2 days ago and since the end of the first day of work we are getting error messages back when trying to upload finalized forms to the server.
Solved
i used the same kobotoolbox account for 14 devices with collect app. I just created a new account with the same permissions as the previous one (view form, add submissions), but this time i entered the login information manually in each device rather than using the “share with Qrcode”, and it works.
Perhaps there’s a problem with the password of the previous account i dont know what caused the issue. I though using the same account would cause errors. It works for now, but the previous account also did work the first day, i dont know if i’ll get the same errors tomorrow.
Thanks