Hello Team. I’m having issues with Kobocollect app. Data collected has not reached the server but it has been sent from the app. I even made a test yesterday i can see from kobotoolbox that the last submission was yesterday but still the form has not reached the server.
Welcome to the community, @enabel_rdc_hkl! You will also need to check the app to see if the submissions submitted to the server are in the Sent
tab of your Collect Android App
.
thanks for your reply. Yes that’s is the problem because from the enumerators i can see sent forms and the exact date. But from the server i don’t have all the forms
I can only embed one image otherwise i could show you every captures
@enabel_rdc_hkl, you should now be able to share more screenshots. Please also share with us the screenshots of your Server Settings
. This should help us with troubleshooting.