Kobotoolbox does not complete installation on VM server ask to wait severally

Hello all,
kobotoolbox installation keeps asking to wait several and eventually its unable to complete installation in a VM server with 8cores and 500GB space please see error below.

Last login: Mon Aug 14 05:35:53 2023 from 10.127.104.119
censusadmin@mohcensus:~$ python3 run.py
python3: can’t open file ‘run.py’: [Errno 2] No such file or directory
censusadmin@mohcensus:~$ cd kobo-install
censusadmin@mohcensus:~/kobo-install$ python3 run.py
[+] Stopping 2/2
:heavy_check_mark: Container nginx-certbot-nginx_ssl_proxy-1 Stopped0.0s
:heavy_check_mark: Container nginx-certbot-certbot-1 Stopped0.2s
[+] Stopping 4/4
:heavy_check_mark: Container kobofe-nginx-1 Stopped0.0s
:heavy_check_mark: Container kobofe-enketo_express-1 Stopped10.3s
:heavy_check_mark: Container kobofe-kpi-1 Stopped0.6s
:heavy_check_mark: Container kobofe-kobocat-1 Stopped0.6s
[+] Running 3/3
:heavy_check_mark: Container nginx-certbot-certbot-1 Removed0.0s
:heavy_check_mark: Container nginx-certbot-nginx_ssl_proxy-1 Removed0.0s
:heavy_check_mark: Network nginx-certbot_default Removed0.1s
[+] Running 5/5
:heavy_check_mark: Container kobobe-redis_main-1 Removed0.4s
:heavy_check_mark: Container kobobe-postgres-1 Removed0.4s
:heavy_check_mark: Container kobobe-mongo-1 Removed0.5s
:heavy_check_mark: Container kobobe-redis_cache-1 Removed0.4s
:heavy_check_mark: Network kobobe_kobo-be-network Removed0.1s
[+] Running 5/5
:heavy_check_mark: Container kobofe-nginx-1 Removed0.0s
:heavy_check_mark: Container kobofe-enketo_express-1 Removed0.0s
:heavy_check_mark: Container kobofe-kobocat-1 Removed0.0s
:heavy_check_mark: Container kobofe-kpi-1 Removed0.0s
:heavy_check_mark: Network kobofe_kobo-fe-network Removed0.1s
Launching environment
[+] Running 5/5
:heavy_check_mark: Network kobobe_kobo-be-network Created0.0s
:heavy_check_mark: Container kobobe-postgres-1 Started0.7s
:heavy_check_mark: Container kobobe-redis_main-1 Started0.5s
:heavy_check_mark: Container kobobe-redis_cache-1 Started0.7s
:heavy_check_mark: Container kobobe-mongo-1 Started0.7s
Waiting for PostgreSQL database to be up & running…
WARN[0000] a network with name kobobe_kobo-be-network exists but was not created for project “kobofe”.
Set external: true to use an existing network
[+] Creating 1/0
:heavy_check_mark: Network kobofe_kobo-fe-network Created0.0s
The PostgreSQL database is running!
WARN[0000] a network with name kobobe_kobo-be-network exists but was not created for project “kobofe”.
Set external: true to use an existing network
WARN[0000] a network with name kobobe_kobo-be-network exists but was not created for project “kobofe”.
Set external: true to use an existing network
[+] Running 4/4
:heavy_check_mark: Container kobofe-nginx-1 Started0.6s
:heavy_check_mark: Container kobofe-kobocat-1 Started1.0s
:heavy_check_mark: Container kobofe-kpi-1 Started0.7s
:heavy_check_mark: Container kobofe-enketo_express-1 Started1.1s
WARN[0000] a network with name kobofe_kobo-fe-network exists but was not created for project “nginx-certbot”.
Set external: true to use an existing network
[+] Running 3/3
:heavy_check_mark: Network nginx-certbot_default Created0.2s
:heavy_check_mark: Container nginx-certbot-certbot-1 Started0.7s
:heavy_check_mark: Container nginx-certbot-nginx_ssl_proxy-1 Started0.6s
Waiting for environment to be ready. It can take a few minutes.
.

1 Like

Hi @haddii49

Did you resolved this problem?
I have same issue!

Same issue brother. Did anyone get it resolved? @Kal_Lam Please help