Kobotoolbox stop working after the automatic domain SSL renewal

Kobo On Your Own Server
1

I have been using Kobotoolbox for some time and after the automatic renewal of the SSL certificate, I can’t access the portal. Please advise I keep getting the error

This site can’t provide a secure connection the domain uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

2

Run python3 run.py -- setup again. It will install the certificates.

1 Like
3

I hope I won’t lose the data.

4

No, don’t worry you won’t.

1 Like
5

I found where the issue was coming from, Cloudflare was the issue.

1 Like
6

Hello There,

Lletsencrypt SSL certificate was expired of my kobotoolx domain.
I just follow the the below steps and issue resolved.

cd /home/mykobo/nginx-certbot

./init-letsencrypt.sh

SSL will be renew and no data loss.

Hope this will be helpfull.

Thanks