I have been using Kobotoolbox for some time and after the automatic renewal of the SSL certificate, I can’t access the portal. Please advise I keep getting the error
This site can’t provide a secure connection the domain uses an unsupported protocol.
python3 run.py -- setup again. It will install the certificates.
I hope I won’t lose the data.
No, don’t worry you won’t.
I found where the issue was coming from, Cloudflare was the issue.
Lletsencrypt SSL certificate was expired of my kobotoolx domain.
I just follow the the below steps and issue resolved.
SSL will be renew and no data loss.
Hope this will be helpfull.