Loading error - browser storage is required but is not available

Has anybody encountered this? I’m trying to recreate the issue I received from a team member but haven’t been able to yet. See photo.

Hey Matthew,

Also getting the same error were you able to get any solutions?

···

On Monday, May 14, 2018 at 11:38:02 PM UTC+3, Matthew Cosgrove wrote:

Has anybody encountered this? I’m trying to recreate the issue I received from a team member but haven’t been able to yet. See photo.

I have seen a similar error in Firefox when using private mode. In Chrome I have seen it only once, restarting the browser fixed it for me then.

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El dom., 3 jun 2018 13:24, Brian Kiprop briank...@gmail.com escribió:

Hey Matthew,

Also getting the same error were you able to get any solutions?

On Monday, May 14, 2018 at 11:38:02 PM UTC+3, Matthew Cosgrove wrote:

Has anybody encountered this? I’m trying to recreate the issue I received from a team member but haven’t been able to yet. See photo.

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So when using Chrome, if you open in Incognito you are able to access the form that worked for me.
Restarting browser, clearing all cache and browser did not work.

···

On Sunday, June 3, 2018 at 2:37:57 PM UTC+3, Jesaja Everling wrote:

I have seen a similar error in Firefox when using private mode. In Chrome I have seen it only once, restarting the browser fixed it for me then.

El dom., 3 jun 2018 13:24, Brian Kiprop bria...@gmail.com escribió:

Hey Matthew,

Also getting the same error were you able to get any solutions?

On Monday, May 14, 2018 at 11:38:02 PM UTC+3, Matthew Cosgrove wrote:

Has anybody encountered this? I’m trying to recreate the issue I received from a team member but haven’t been able to yet. See photo.

You received this message because you are subscribed to the Google Groups “KoBoToolbox Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo...@googlegroups.com.

Visit this group at https://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.

I’m striking the same error in Firefox, both Private or Normal mode. So perhaps it’s a Firefox-specific issue?

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Hi @mikehoneymf
Do you still have this issue? Did you restart your browser or clear your cache to see if this worked?

Stephane

Hi Stephane,

Yes I still do - just in Firefox. I’ve cleared the cache and restarted the browser. I’m running v71.0 (64-bit). My Privacy settings are standard.

Mike

Hi @mikehoneymf,

Would you mind checking two things to solve the issue you are facing:

  1. Update your device browser. Prefer using the chrome browser.
  2. Check for your device storage. Try freeing some space.

Please let us know if this was of help!

HAVE a GREAT DAY!

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  1. Yes chrome has always worked fine.
  2. My laptop has 200GB+ free

All good - I’ll avoid Firefox for Kobo. Thanks for your guidance.

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