Loading error: "can't find ."

"Error occured during the loading of this form. We do not recommend you use this form for data entry until this is resolved.

Please contact support@kobotoolbox.org with the link to this page and the error message below:

 * Can't find . "

That is the loading error that keeps popping up when i try to preview. I am using the pull data function.

Continuing the discussion from Cannot find CSV file after deploying:

Username: xxxxxxx
project name: test run for pulldata
server: http://www.kobotoolbox.org/

Loading error: “Can’t find .” after adding a csv file in the media and redeploying.
username: xxxxxxx
project name: test run for pull data
server: http://www.kobotoolbox.org/

@analaba, we would appreciate it if you could make a single post for a single issue. At the moment, I see three different posts for the same issue. Doing so makes the search difficult in the community. Thank you for your kind understanding!

As for your issue, could you also share a screenshot of the error message you see with the community? This should help the community troubleshoot your issue.

1 Like

@analaba, do you get this error when loading a new form?

I can’t really tell. But this is a new form i created today.

@Kal_Lam What could be the issue?

@analaba, it seems like it’s your browser’s issue. I tried them on both Chrome and Edge, and I had no issues. FYR, here is a screenshot from the Edge:

P.S. When collecting your data with the web form, try using modern, updated (to its latest version) browsers like Chrome, Edge, Firefox, etc.