Loading error message seen while collecting data form mobile device

Hi @Kal_Lam
I have a similar problem. When i tried to open the form i created in my android phone the following message was displayed. When i opened the same form yesterday it was opening fine but today after some editing and redeploying it is not opening. This is the link to the form Enketo Express for KoBo Toolbox

@ranjni, would you mind updating your browser (or try using any modern browsers). FYI, when testing them at my end I do not see any loading error:

Can you please try opening the link in a mobile phone, because it is working well on a laptop at my end aswell.
Until yesterday i was able to open the form in my mobile using the chrome browser.

@ranjni, try using the latest version of your chrome browser in your android phone. It should work.

I just rebooted my phone and its suddenly working thank you. sorry i didnt try that before asking for help.

1 Like