Hello,
We are implementing different surveys in tablets, but in some of them it appears a Error message “Loading Error” when we try to submit the survey. What can I do?
Welcome @nhmorf,
The same issue has been discussed here several times, you can find it with the search function of this forum, e.g.
https://community.kobotoolbox.org/search?q=Failed%20to%20execute%20%E2%80%98querySement%E2%80%99.
You will need to use modern browsers (updated to its latest version), like Chrome , Edge , Firefox.
1 Like
And what will happen with the surveys that we already took if we open another browser?
@nhmorf, using the modern browser is compatible with KoboToolbox. Hence you will be able to load your form.
The error message at the lower screenshot is a browser issue. Could you uninstall your browser and then reinstall it again to see if that solves your issue? Let us know what happens.
It didn´t worked ): we did the survey again in other tablet.
