Logo image not appearing on form

Hi all,

I have created forms and added a logo for the forms but it appears broken.

Please assist on how to fix this



Hi @Elyjoy,

Did you follow the steps in Adding a Custom Logo — KoboToolbox documentation?

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Hi, I did read and follow the guide

@Elyjoy, could you share a screenshot of the XLSForm that holds the logo question with the community? In addition, please also share a screenshot of the SETTINGS>Media where you have uploaded the media file.

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Apologies for the delay

Here are the screen shots:


@Elyjoy, could you try underscore _ instead of blanks both in your file and in your form?

Instead of RFHA inc logo.png could you try RFHA_inc_logo.png ?

Thank you, it worked

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