I have been collecting data sending data correctly until I included the background audio capability of Kobo.
all data is marked as sent but I could not see some of the new submitted data during downloads.
kindly assist so that I may know at what point the data is getting lost because all forms are shown as submitted.
Welcome to the community, @henry_momanyi! What is the tentative data you assume is missing? Is it an issue only from a single device you assume is missing or is it from multiple devices you assume are missing? Could you also let us know the server you are using?