Loosing data after including background audio

[Kal_Lam]

@henry_momanyi, have you tried downloading your background audio as Media Attachments (ZIP)? I just checked for one of the other posts and had no issues accessing the background audio. FRY:

Problems downloading background audio

@questions, I tried to download a dummy background audio submission from my account and had no issues. When I tried to download your Media Attachments (ZIP), it kept loading for a long time. It seems like it has a lot of media files in it. However, I could download the media files through this Python snippet. [image] Alternatively, you could also download your media files as outlined in this support article Downloading Photos and Other Media.