Media download fail

[Kal_Lam]

@hrh_mhssp, this post discussed previously should help you understand why this is happening and would also help you solve your issue:

Why media attachment larger data about 6 gb fail to download?

Hi @ramaalicoder, unfortunately large media exports can timeout and fail if they don’t complete within 30 minutes. You can try some alternative methods discussed here and elsewhere in the forum: We will be improving the media export feature in the coming months, so this won’t be an issue for too much longer.