We have encountered a problem with our form. We have been collecting data on a Kobo form for many years but after updating the redeploying a form with a new translation on May 1st, one column, ‘weight (kg)’, is now missing all data. This data also does not appear in the ‘table’ in the ‘data’ tab on the Kobo website (for all translations). The data only appears if ‘include fields from all 5 versions’ is selected in the ‘advanced options’ in the ‘data tab’ - but under an additional heading ‘weight’ - a heading that does not appear in any of our translations. We never changed the original ‘data column’ name, only the ‘translation’.
I would greatly appreciate any help with this. Thank you.
Could you explain, please, what this means?
If you change the title of a column this would create a new variable (and keep existing values in the old one, now hidden in the standard view). This is the “normal” behaviour.
Thank you for your response! We didn’t create a new column but added the “Access (Eng)” translation. The ‘weight’ data now no longer appears as a result of this change it seems. Please see the image.
On another note, is there a way to ‘unhide’ the old variable? It might be worth trying this. Thanks.
