Missing data after xls export

[Alex_Nkongoki1997]

Hi there,
I recently updated my form by adding more questions and proceeded with data collection and refilled the added questions for the previous respondents. I have tried to export the xls file but i can’t see the refilled questions in the previous respondents and there is a duplication of some questions. please, anyone help me out.

[Kal_Lam]

Welcome to the community, @Alex_Nkongoki1997! This post discussed previously should help you solve your issue:

Unable to see edited data in excel though it can be seen in the kobo forms

Welcome to the community, @Natalyakri! Could you check this Include data from all ... versions as shown in the image below: [Image 1] You should also be able to learn more details through this support article Recovering Data From Previous Form Versions when you have multiple deployed form versions.

[Bintily]

Hello,
I have a problem to send data
Il bring the message like that Error: unacceptable certificate: CN=Amazon RSA 2048 M01, 0 Amazon, C=US

Please I need help

[Kal_Lam]

Welcome to the community, @Bintily! Could you provide more details on this?

@Bintily

I have a problem to send data

A screenshot would also be helpful for the community to troubleshoot your issue.