Missing data from an entire day

User Support Data Management
1

Data from a whole day is missing on the downloaded excel and its not fully available on the summary on the website.

2

@Kal_Lam can we ever recover the files?

3

Welcome to the community, @Pomi12! Could you kindly elaborate on your issue so that we can understand and help you out? Try to use screenshots to explain your issue so that we can understand it pictorially.