We miss some data that I am sure that we uploaded to KoBo but now we can´t find it. Is it possible for KoBo to find it for us? It is not on my account, but a colleague that I was logged in to. We used the online/offline web form on my Android.
Would you mind first checking the web browsers from where you filled up the survey forms. Sometimes, the user may have collected the data but due to an internet breakdown may have been unable to send the collected forms to the KoBoToolbox server.
If you look at the left corner of the web form, you will see something as shown in the image below:
Ensure that there are no queued up forms from your web form.
Would appreciate if you could consult with your colleague (first) and ensure the total number of cases that has been successfully submitted. I could then verify it for you. Please provide me the user name, project name and the server you are using (if you wish i should verify it for you).
How do I know the server? We log in to Reseearchers, AID workers and everyone else.
It was on the 17th of may that I was collceting info in KoBo, in the deployed form with the name “Hagaån”. 58 submissions is collected, but it should be 20 more or so… No data is collected 17th of may in the form…