Hello,
I have a problem with rating questions. I don’t understand why after filling out the rating questions, and checked the data response. I found nothing though I set mandatory option. I tried almost ten times, but still
Can anyone help with with that?
Thanks.
Kal_Lam
December 1, 2020, 10:08am
2
Welcome to the community @sothearychheang1 ! Would you mind having a look at the post discussed previously. It has the exact discussion that you have raised. It should solve your issue:
Hello
I have a problem , that is the responses to to the rating questions in a survey of mine do not show up in the analysis page, or even in the exported Excl! Would you kindly help me in this issue?
I have just published the survey link soon, and have got only 6 responses so far, so your swift reply is very much appreciated to help me do the necessary editing (if needed) quickly.
Thank you in advance.
Fadhel
Kindly please let us know if your issue still persists.
@Kal_Lam , Thanks for swift reply. I had a look at that already but could not find specific answer.
Kal_Lam
December 1, 2020, 10:13am
4
OK, would you mind sharing a screenshot of your issue so that we understand on how to respond to your issue.
And here is the result on DATA tab.
Sorry it’s not in English, it’s in Khmer.
Kal_Lam
December 1, 2020, 10:31am
8
Would you mind sharing your username
and project name
with me through a private message ? Would like to have a closer look at my end.
Kal_Lam
December 1, 2020, 10:55am
10
FYI, i could see the data in the custom report:
Thanks. Actually, it shows only the demographic section, while content questions are not seen. It’s an incomplete responses.
Best,
Hi, can try to fill the link out and then check the DATA tab, you will see incomplete responses to all questions.
Thanks.
In total there are 5 questions, but none were shown in DATA tab.
Kal_Lam
December 2, 2020, 5:03am
14
Hi @sothearychheang1 ,
If you view the DATA>Table
clearly, you should see the following:
Here, the blanks red box are the question labels while the green box are the options you have chosen for those labels.
Thus, kindly please be informed that your data for the questions are not missing.
Thanks so much for your help. I am wondering why the response values do not appear under each respective Question Levels. Also, when I downloaded it as an excel, they do not show too.
Best,
Kal_Lam
December 2, 2020, 5:23am
16
Would you mind downloading your data as XLS (legacy) format as shown in the image below:
You should be able to see your data:
Hi,
I downloaded it in a different format, only XLS, no XLS (legacy). Now I can see the results as you show. What is the difference between the two?
One more thing, can I make the response number appear automatically in DATA tab without needing to export the XLS?
Thanks so much for your help.
Kal_Lam
December 2, 2020, 7:16am
19
sothearychheang1:
Hi,
I downloaded it in a different format, only XLS, no XLS (legacy). Now I can see the results as you show. What is the difference between the two?
In simple terms, XLS
format is the format supported by KPI
while the XLS (legacy)
is a format supported by the KoBoCAT
.
There is the _id
that is unique and should fulfill your response number needs.
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Thank you so much! A great help from you.
Best wishes,
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