My account was showing inactive, but now I got it back but cant see the data stored

User Support Data Management
1

Dear Kalyan,

I appreciate your assistance. Although I’ve successfully logged into my account, I’m unable to view any stored data. Is there a way to recover the missing information?

Thank you.

Best,

Rusaiyat

2

@Kal_Lam I never had any account on the global server, the account I had was in kobo.humanitarianresponse.info, which recently changed to an EU server. Is it possible to recover the data?

4

@rtanamu, I am sorry to inform you that a project/submission deleted from the server cannot be retrieved.