My download is taking too long to process

Hello. It’s been 30 minutes and my download is still processing. I tried using the xls legacy version but the same thing happens. Please assist with this issue.

Hi @ratabridget and welcome to the community!

Can you answer the following questions:

  • Which server you are using?
  • How many submissions do you have?
  • How many questions do you have?
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Hi @hakan_cetinkaya . Thank you for getting back. I managed to fix it by clearing my cache.

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@ratabridget, :tada: