My Kobo collect app is not connecting to the server

[dam_joke1]

KoboToolbox

[Kal_Lam]

Welcome to the community, @dam_joke1! You should be able to configure your Collect Android App as outlined in this support article:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)

[dam_joke1]

[Kal_Lam]

@dam_joke1, could you also share with the community a screenshot of the Setting>Server page so that we can see if the configuration is done correctly?